Privacy Policy

This Privacy Policy explains how www.xeluntraviqor.com collects, uses, stores, and protects personal data submitted through this website, including contact and quote requests. Processing is carried out in accordance with Law of Ukraine "On Protection of Personal Data" No. 2297-VI of 01.06.2010.

Data we collect

We may collect your name, email address, phone number, company details, project information, files you submit, and message contents. We may also collect technical and analytics data such as IP address, device or browser information, referral source, and website interaction data where such data is used in connection with identifiable users.

Purposes of processing

We use data to respond to inquiries, prepare quotes, provide translation-related services, communicate about a request, maintain records, improve website performance, protect the website, and comply with legal obligations. We process only data reasonably necessary for these purposes.

Legal basis and use

Personal data is processed under applicable law and limited to the stated purposes. If cookies or trackers are used in a way linked to identifiable users, they are governed by this Privacy Policy and used consistently with Law of Ukraine "On Protection of Personal Data" No. 2297-VI of 01.06.2010 and Law of Ukraine "On Electronic Communications" No. 1089-IX of 16.12.2020.

Sharing and retention

We may share data with hosting, email, analytics, IT, or professional service providers only as needed for business operations, security, or legal compliance. We do not state that data is sold. Data is retained only for as long as necessary for the purpose collected, internal recordkeeping, dispute handling, or legal compliance.

Security

We apply reasonable organizational and technical measures to protect data against unauthorized access, loss, misuse, or disclosure. No internet transmission or storage system can be guaranteed as completely secure.

Your contacts and rights

You may contact us to request information about your personal data, ask for correction or deletion where applicable, or raise a privacy concern.

Related compliance context for online services in Ukraine includes Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015 and, where consumer ordering is offered online, Law of Ukraine "On Consumer Rights Protection" No. 1023-XII of 12.05.1991.